At the Lift Conference 2015 in Geneva Adrian Hon made a compelling case against gamification. Hon – who amongst others developed the highly popular running game Zombies Run! – argued that leaderboards, achievements and challenges are often used to make a basically uninteresting thing ‘fun’. A good product doesn’t need gamification. A great book doesn’t need it, a smart game doesn’t, an intrinsically useful product doesn’t. Later the same day,

I’m just back from Germany where I did a workshop on social institutions for a group of international fellows working in German cultural institutions. They were some months into an 18-month placement and over dinner the conversation turned to making change happen. How much can a (junior) staff member change an organisation in a limited time? Very much, I believe, if you put your focus right. Some years ago a

As the social media generation well knows, the best change happens bottom-up, not top-down. In the past weeks we’ve explored the concept of organisational change. We’ve looked at creating a shared language for ideas in your organisation, so that people understand each other. We’ve discussed tools to bring your ideas for a better future to life. In this post we will look at one of the basic ingredients for any

Last time in this series we looked at creating a shared language to talk about ideas. The ultimate expression of this shared language is an organisational vision that is alive. Probably your organisation has a vision and a mission statement. Maybe you even know the vision by heart. (You should know it by heart, but unless you’re the CEO it’s probably not your responsibility you don’t.) Having a clear vision

A couple of months ago I facilitated some digital strategy sessions at a smaller organisation. Everything was going well and participants debated energetically with each other. After a while, however, it became apparent to me that every discussion, every game, every assignment resulted in the same two groups discussing a variation of the same theme. Although the group explored lots of options, they continued to disagree on the same thing,